Request information

OPERATIONS

From a specific requirement to a verifiable offer.

Altura's scope is defined for each transaction. We do not assume logistics services, delivery terms or documentation that have not yet been agreed.
Send requirements
  1. 01

    Enquiry

    We receive your commercial and technical requirements through a single enquiry.

  2. 02

    Review

    We identify the essential information and the points that need confirmation.

  3. 03

    Offer

    We present the available data, the terms and the validity of the proposal.

  4. 04

    Validation

    We agree the documentary review, sample or any other necessary check.

  5. 05

    Formalisation

    Each party's obligations are recorded in the accepted offer or the corresponding contract.

TERMS

What is agreed is put in writing.

Incoterms

The quotation states the applicable Incoterm and named place. Not every delivery term is available for every transaction.

Documentation

Documents depend on the product, route, supplier, each party's role and the requirements in force at destination.

Compliance

We do not use a generic ‘full compliance’ statement. Applicable requirements are reviewed for each transaction.